Refund Policy

Return & Refund Policy

Effective Date: 11-8-2025

Thank you for shopping with us. Please read this Return & Refund Policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below.

1. No Returns Accepted

At this time, we do not accept returns or exchanges. All sales are final once an order has been placed. Please review your items carefully before completing your purchase.

2. Refund Eligibility

Refunds will only be issued in the following situations:

• Lost Orders: If your order does not arrive within a reasonable time frame and cannot be located by the carrier, we will issue a full refund or replacement.

• Damaged Orders: If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the damaged items and packaging. Once verified, we will issue a refund or replacement at no additional cost.

3. Non-Refundable Situations

Refunds will not be provided for:

• Buyer’s remorse or change of mind

• Incorrect shipping information provided by the customer

• Delays caused by shipping carriers or customs (unless the item is deemed lost)

4. How to Request a Refund

To request a refund for a lost or damaged order, please email [your support email address] with:

• Your order number

• Description of the issue

• Supporting photos (for damaged items)

Once we receive your request, we will review it within 3–5 business days and contact you with the next steps.